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Change ink cartridge hp officejet 383012/18/2023 ![]() ![]() Push the ink cartridge forward into its slot until it snaps into place. The black ink cartridge ( ) goes in the slot on the right. ![]() The tri-color ink cartridge ( ) goes in the slot on the left. Make sure that the ink cartridge is inserted in the correct slot. Hold the ink cartridge by its sides with the nozzles toward the printer, and then insert the ink cartridge into its slot. caution: Do not try to remove the copper electrical strip. Remove any protective tape that still might be on the nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. Caution: Do not touch the copper-colored contacts or the ink nozzles. Press down on the ink cartridge to release it, and then pull the ink cartridge out to remove it from its slot. Wait until the carriage is idle and silent before continuing.įigure: Open the ink cartridge access door The carriage moves to the center of the printer. If the printer is off, press the Power button to turn on the printer.Ĭlose the output tray extender, and then push the output tray back into the printer.įigure: Close the output tray extender, and then push the output tray into the printer Use genuine HP ink cartridges for good print quality. Note: HP cannot guarantee the quality of remanufactured or refilled ink cartridges. If the ink cartridges are not correctly installed, the printer might display an error. Remove, inspect, and then reseat the ink cartridges Here a few steps we could try to resolve the issue: What happens if you put the old ink cartridges in your printer (Do you get a similar error)? Have you attempted any steps on your own before posting on the HP Forums? I see that you’re getting an error message when you insert a new cartridge in your printer.ĭon't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: Thank you for posting your query, I'll be more than glad to help you out This is a great place to get support, find answers and tips, Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet. ![]()
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